Scott Zafia serves as Vice President of Information Services at United One, bringing extensive leadership experience at the intersection of business strategy and technology execution. A recognized leader in business architecture and digital transformation, he has built a career guiding complex, enterprise-wide initiatives translating strategic vision into operational results. Scott leads technology and information services strategy for the organization’s lending solutions, aligning technology, people, and processes to strengthen the customer experience and support sustainable growth. He is currently pursuing a Doctor of Engineering at Penn State University, bringing a systems-thinking approach to technology leadership and organizational transformation at United One.